Unfortunately, I do not have access to Facebook Insite since my page only has 0 likes as of right now. Therefore I had to look up to see what this new option is. Seeing this option it is showing you how much your page is visited and track the number of active users. Giving the business a good idea of how the social media platform is going.
Monday, September 30, 2019
Week 5 Part 2
Business
Looking through other buisness I found a business I would want to represent. I will be representing my mothers business. Marry Me Wedding.
Friday, September 20, 2019
Week 5 Part 1
Sandwich Brawl
I started looking into two different sandwich chains. Subway, and Hungry Bear. What is different between the two, Is there a cross over between each of them? Finally, Which of them is the better option to go for.
Let's start with Subway, everyone knows what subway is. It is a "healthy" alternative to any other fast-food restaurant. They have breakfast items such as the Bacon Egg and Cheese flatbread or you could even get a Steak Egg and cheese flatbread. There are so many options for you to eat healthier. However, their website and their social brand is all about freshness and how eating subway could actually help you lose weight if you make the right choices. Their social media outlets are very easy to come by as well as seeing all they have to offer. They stay on brand by showing, in the beginning, all the healthy and fresh options they have. When looking at all the pictures and all the options to me personally it all looks fake and processed. It doesn't look appetizing what so ever. Even though yes, there are becoming more high tech in a lot of the ideas they are doing, by the way, they have there own App now where you can order anywhere. Is it really worth it though?
Now onto the next company which would be Hungry Bear Deli & Sub. When you first load onto the page it shows there logo while the page is still loading up. It makes it more intriguing and interesting to find out what sandwiches they have. In the first few seconds, you see a slide show of a couple of there sandwiches it looks real and fresh. When you scroll a little further down you can notice that their social media platforms are the images of bottle caps. Very unique. Looking into there website it shows that everything is freshly made, nothing is processed or frozen. They have different options from patty melts, to Philly cheesesteak. Their customer base seems to love this sandwich shop, it looks so appetizing. Everything seems family-friendly, along with the look of their website is very relaxing, and easy to find the perfect parts.
Now between these two restaurants, would I want to spend more money on quality food, nor would I want to only spend six-dollars on a sub that will upset my stomach later on? It all depends on the customers. Personally, from learning about the subway, and eating there a couple times. The food is never fresh, the chicken is always cold and tastes processed. It has a poor quality of food, as well as having a website that doesn't run functionally. However, even though personally I have never been to Hungry Bear Deli & Sub I would rather support and go for this type of company. They have a fantastic fan base, as well as being a mom and pop shop. You can see how well the quality of food is just by looking at the pictures.
Thursday, September 12, 2019
Week 4 Part 2
Websites I frequently use
My life is pretty busy and boring all in one. I have not gone to many websites other than the normal MiraCosta, and the blogger. If I would have to choose however other than those two, It would have to be Amazon. Even though I have been ripped off, and havent gotten some of my packages. I always come back to this website. Why you ask, well I was looking for gifts for my son. He was turning 3 on September 10th, and I wanted to get him something special. I normally always go back to Amazon when looking for gifts, or wanting to purchase some of my favorite food from my home state Michigan. Looking at the amazon website, I wouldn't change much of the design portion to it. It is very easy to navigate to what you are looking for, as well as having the search engine to find exactly what it is you want. To be honest the only thing I would change about this company is how they do their deliveries. Otherwise, it is a pretty fantastic website.
Another website I frequently use would be, Youtube. I know its a social media thing but whenever I have free time that my place of choice. I always come back no matter what I've been using Youtube for over 16 years. Thinking back on it, that's crazy how time flies! I have a set of Youtubers I watch, that is what really keeps me coming back to the website. The design portion I like, you have the option of dark mode and light mode. Personally, I use the dark mode the most it makes it easier on the eyes. Not much could be really improved with Youtube.
Week 4 Part 1
Is it good or bad?
Going onto the website https://www.pennyjuice.com/ also known as Penny Juice of America is a website used to sell a kids juice drink. Looking at this website, it is porlly made in my opinion. There was no effort given into the making of this website. At the top of the page, it only has three choices to choose from. Home, Children's Juice, and Order. There is no creativity in my opinion. There social media links are just images of their page with links above them. It gives no mystery, or intent to want to click on the images. I believe they should just have the social media icons on the top of there page. That way it makes it easier to find, yet not look so terrible the way they have it.
On to the next website https://jamilin.com/ known as Jami Lin's Passions. Their website is... a bit much in my opinion there are too many things for a purchaser to look at. There isn't a center where you can have the customer look. It is sort of all over the place. One thing I would change is to bring down the random words everywhere, and have somewhat of a simpler approach. Also, change where her social media platform links are. You either have to go to her drop down box to find them all. Or click the blue link above her header. I would make it not so wordy, as well as use the icon links to make it easier to find to get right to her social media pages. I believe for her website to be even better she would need to go through and do these type of changes.
On to the next website https://jamilin.com/ known as Jami Lin's Passions. Their website is... a bit much in my opinion there are too many things for a purchaser to look at. There isn't a center where you can have the customer look. It is sort of all over the place. One thing I would change is to bring down the random words everywhere, and have somewhat of a simpler approach. Also, change where her social media platform links are. You either have to go to her drop down box to find them all. Or click the blue link above her header. I would make it not so wordy, as well as use the icon links to make it easier to find to get right to her social media pages. I believe for her website to be even better she would need to go through and do these type of changes.
What makes these so great?
Now I've talked about what's bad about some websites, now its time to talk about some other good websites. Looking at next is https://www.headhunterhairstyling.com/ known as Headhunter Hairstyling. Clicking onto this website makes everything seem so much simpler it does not overwhelm the consumer nor does it make the consumer confused on how to run the website. The first thing you see is a video giving you some insight into this company. As well as the navigation bar is very simple but yet elegant. There is not too much on the page to make you second guess using this company. You only scroll down shortly to find their social media platforms. Looking at this website and why I chose this one of all the rest is because looking at this makes everything so simpler. I can easily find how to contact them or check out other hairstyles they have done without being overwhelmed with everything on the page.
Finally, the last website I'll be talking about today would be https://www.apple.com/ they are known for there cell phones, computers, watches, and TVs. When coming onto this website you can easily see what is being announced next for their new upcoming. At this moment they are coming out with the iPhone 11. They have there navigation bar perfect. Using the correct font size as well as keeping it simple to use. The design portion is beautiful. It has black, white and a grey colored scheme to make everything really pop. The only thing that is devastating is that their social media platforms are not listed. If they were to add that to their page it would make everything so much simpler. Other than that, everything on the apple website is fantastic. If you are not already an iPhone user you must switch! iPhones are amazing!
Wednesday, September 4, 2019
Week 3 Part 2:
Traeger Grills -
https://www.traegergrills.com/
Instagram - Facebook - Twitter - Youtube - Pinterest
2 hours - 2 hours - 3 hours - 2 weeks - 2 weeks
Traeger Grills use Instagram and Facebook more than the rest. From what I am seeing they are using it well, they have great quality pictures and easily can catch the eye with there captions. I was expecting more for there Youtube and Instagram since they are a company about grills/smokers. I was expecting to see more food related posts. As well as it was very difficult to find there social media links. I had to scroll all the way to the bottom of the website just to find them. They may catch the eye of consumers but I think they need to do better.
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Mrs. Fields -
https://www.mrsfields.com/
Facebook - Twitter - Pinterest
August 22 - May 30 - 2 years ago
It seems facebook is used the most from the rest. They are not the best at keeping up their social media accounts. I would expect better for a company that's been around for a very long time. I was very disapointed with this company. Looking at there posts, I believe they would suceed further if they would make a Instagram account to show off there cookies, as well as different designs they decorate the cookies.
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Target -
https://www.target.com/
Pinterest - Facebook - Instagram - Twitter - Youtube
8 seconds - 1 hour - 5 hours - 4 hours - 3 weeks
Looking around seeing what they post, they post a lot in multiple times. They use Pinterest and Facebook a lot. Looking at all their social media sites, it is what I expected from them. Looks great, and it catches the eye. Even though this company is mostly retail, I was really happy to see that they update Pintereset a lot. Showing off the different outfits, catching the consumers eyes with the quality of the photos. The only thing I didn't like is that I had to dig just to find there social media accounts it was not visiable for consumers to see.
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Primos -
https://primosmex.com/
Facebook - Twitter - Youtube - Instagram
August 29 - Feb 5, 18 - 4 years - 6 days ago
Not what I expected. Obviously, they use Facebook and Instagram the most. They use their Youtube account for training videos. Which I believe shouldn't be on the there main website for customers to see. I believe if they would just stay with Facebook and Instagram that would be fantastic. On there instagram page, it shows a lot of intriguing items that makes anyone want to go there.
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GreenMedInfo -
https://www.greenmedinfo.com/
Facebook - Twitter - Instagram
August 22 - August 22 -5 hours
They use their social media accounts frequently but the one they use the most would be Instagram. This company is pretty good at keeping up their accounts. Giving the consumers information they need at that moment. Giving them insite with out even having to go onto their website. Even though they dont keep it up every single day you still get pretty good information with what they post.
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Out of all the businesses above each of them had their own faults and different things that did not make sense. Overall, with a little bit more effort in their social media department, they would go farther than just where they are now.
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I commented on Lindsay's blog, https://csit155-fa19-lindsayw.blogspot.com/
https://www.traegergrills.com/
Instagram - Facebook - Twitter - Youtube - Pinterest
2 hours - 2 hours - 3 hours - 2 weeks - 2 weeks
Traeger Grills use Instagram and Facebook more than the rest. From what I am seeing they are using it well, they have great quality pictures and easily can catch the eye with there captions. I was expecting more for there Youtube and Instagram since they are a company about grills/smokers. I was expecting to see more food related posts. As well as it was very difficult to find there social media links. I had to scroll all the way to the bottom of the website just to find them. They may catch the eye of consumers but I think they need to do better.
_________________________________________________________________________________
Mrs. Fields -
https://www.mrsfields.com/
Facebook - Twitter - Pinterest
August 22 - May 30 - 2 years ago
It seems facebook is used the most from the rest. They are not the best at keeping up their social media accounts. I would expect better for a company that's been around for a very long time. I was very disapointed with this company. Looking at there posts, I believe they would suceed further if they would make a Instagram account to show off there cookies, as well as different designs they decorate the cookies.
_________________________________________________________________________________
Target -
https://www.target.com/
Pinterest - Facebook - Instagram - Twitter - Youtube
8 seconds - 1 hour - 5 hours - 4 hours - 3 weeks
Looking around seeing what they post, they post a lot in multiple times. They use Pinterest and Facebook a lot. Looking at all their social media sites, it is what I expected from them. Looks great, and it catches the eye. Even though this company is mostly retail, I was really happy to see that they update Pintereset a lot. Showing off the different outfits, catching the consumers eyes with the quality of the photos. The only thing I didn't like is that I had to dig just to find there social media accounts it was not visiable for consumers to see.
_________________________________________________________________________________
Primos -
https://primosmex.com/
Facebook - Twitter - Youtube - Instagram
August 29 - Feb 5, 18 - 4 years - 6 days ago
Not what I expected. Obviously, they use Facebook and Instagram the most. They use their Youtube account for training videos. Which I believe shouldn't be on the there main website for customers to see. I believe if they would just stay with Facebook and Instagram that would be fantastic. On there instagram page, it shows a lot of intriguing items that makes anyone want to go there.
_________________________________________________________________________________
GreenMedInfo -
https://www.greenmedinfo.com/
Facebook - Twitter - Instagram
August 22 - August 22 -5 hours
They use their social media accounts frequently but the one they use the most would be Instagram. This company is pretty good at keeping up their accounts. Giving the consumers information they need at that moment. Giving them insite with out even having to go onto their website. Even though they dont keep it up every single day you still get pretty good information with what they post.
_________________________________________________________________________________
Out of all the businesses above each of them had their own faults and different things that did not make sense. Overall, with a little bit more effort in their social media department, they would go farther than just where they are now.
_________________________________________________________________________________
I commented on Lindsay's blog, https://csit155-fa19-lindsayw.blogspot.com/
Week 3 Part 1:
Have you ever been through an experience with trying to communicate with a business? I have numerous times. Amazon... I've ordered a few things from this company and it magically doesn't get delivered. I then have to contact a customer service representative to try and resolve the problem, either getting my money back or just getting another item shipped out to me. Either way, it's very difficult to go through this process. They tell you sorry, you must call so-and-so in order to get this problem fixed, or they tell you there is nothing they can do to help you. You have no other choice than to file a complaint or go-to Social Media for help.
I've gone to Amazon's twitter page, explained my problem in a tweet. Within a couple hours, I was finally heard. I have gotten a DM from the there company explaining how very sorry they were from this mistake. It took them a couple of hours to fix my problem. Even though I didn't get the product I wanted, I still got my money back. Even though going through their website to contact customer service didn't work. At least my voice through Social Media was.
Even though I've had a few bad experiences with buisness there have been some good ones. I love to eat, obviously, going to a restaurant I wouldn't say I'm the kind of person that always gives reviews or anything. If I have a bad experience I just won't go back, however, if I have a great experience I'll leave a review. I was at a restaurant, sitting down with my boyfriend, we were starving, drove a little out of the way to go to this restaurant I've never been too. Immediately we were greeted with the best customer service I've ever had! After we have eaten and gotten our check the customer service never stopped. We were greeted by the manager along with our server. I've never felt so appreciated by a company before. After my boyfriend and I left, I decided to make a quick yelp review as well as follow the company on Instagram. I sent a direct message to the page explaining how amazing this company was and how good of service my boyfriend and I received. I got a reply within a couple of hours saying how thankful they were that we felt that way.
Thinking back on to all of these options lets say if I had my own restaurant; how would I react to someone giving me a positive comment? Well, of course, I would thank them tremendously and offer a free dessert for the next time they came in. However, we all know that you never only get positive comments there are going to be people that are just un-happy and give you negative comments. With those type of customers, you have to be careful because you never know how it could turn out. With them being so angry it could go viral. Things go viral for less anyhow. Personally, I would give them a free meal, a sincere apology, and ask if there was anything else I could do to make there visit next time even better.
No matter what experience is an experience. You could have a bad one or a fantastic one. It all depends on where, and how the place acts. You could go to the most expensive place and still be treated horribly or go to a mom and pop shop and be treated the same. It all depends, everyone had those days where they do not want to make anyone happy, we have all been there. Who's to say it wouldn't get better in time? Who's to say the server is in an extremely happy mood, and the customer is not. Life in positive or negative experiences all depends on one another. Let us do better by each and every day making someone smile giving that great customer service, going above and beyond for your customer.
I've gone to Amazon's twitter page, explained my problem in a tweet. Within a couple hours, I was finally heard. I have gotten a DM from the there company explaining how very sorry they were from this mistake. It took them a couple of hours to fix my problem. Even though I didn't get the product I wanted, I still got my money back. Even though going through their website to contact customer service didn't work. At least my voice through Social Media was.
Even though I've had a few bad experiences with buisness there have been some good ones. I love to eat, obviously, going to a restaurant I wouldn't say I'm the kind of person that always gives reviews or anything. If I have a bad experience I just won't go back, however, if I have a great experience I'll leave a review. I was at a restaurant, sitting down with my boyfriend, we were starving, drove a little out of the way to go to this restaurant I've never been too. Immediately we were greeted with the best customer service I've ever had! After we have eaten and gotten our check the customer service never stopped. We were greeted by the manager along with our server. I've never felt so appreciated by a company before. After my boyfriend and I left, I decided to make a quick yelp review as well as follow the company on Instagram. I sent a direct message to the page explaining how amazing this company was and how good of service my boyfriend and I received. I got a reply within a couple of hours saying how thankful they were that we felt that way.
Thinking back on to all of these options lets say if I had my own restaurant; how would I react to someone giving me a positive comment? Well, of course, I would thank them tremendously and offer a free dessert for the next time they came in. However, we all know that you never only get positive comments there are going to be people that are just un-happy and give you negative comments. With those type of customers, you have to be careful because you never know how it could turn out. With them being so angry it could go viral. Things go viral for less anyhow. Personally, I would give them a free meal, a sincere apology, and ask if there was anything else I could do to make there visit next time even better.
No matter what experience is an experience. You could have a bad one or a fantastic one. It all depends on where, and how the place acts. You could go to the most expensive place and still be treated horribly or go to a mom and pop shop and be treated the same. It all depends, everyone had those days where they do not want to make anyone happy, we have all been there. Who's to say it wouldn't get better in time? Who's to say the server is in an extremely happy mood, and the customer is not. Life in positive or negative experiences all depends on one another. Let us do better by each and every day making someone smile giving that great customer service, going above and beyond for your customer.
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